Saturday mornings generally involve grocery shopping. That happened. When we got back, there was an Amazon box in the hallway in front of our door. Cool. I don't know how the delivery guy got in the building, but this was much better than having them come back on Monday.
The box contained my second Ooma device. In New Westminster, Amazon Prime packages are generally delivered the next day, regardless of the shipping choice selected. Yesterday, my first Ooma Telo had an incorrect activation code. After speaking with technical support, I figured returning it would be easier than filling out a support ticket and waiting a day or two for them to get back to me. Yesterday afternoon, I dropped off the box for free return shipping.
So, another got here while we were shopping this morning. I opened it to find 'old' setup instructions which didn't show a simple setup for WiFi. Yet, I was familiar with the procedure by what I'd read during research. I got it running, but it opened an account for Ooma Office. That was clearly a mistake as the units differ in their appearance and mine was definitely the type designed for residential use. A call to support nearly had me ready to return the shipment but one useful customer representative said they could re-flash the box and I could set up again. Okay, that made sense. I wondered if it'd really take them 24 hours to accomplish this. The count stood at zero for two.
We got a call from our dentist. We'd made an appointment because Jay thought he'd lost a filling because of a little pain. Although we haven't been to the uptown dentist since we retired, they made an appointment easily. It was set for tomorrow, but they called at about 2:15 PM and said an appointment had been cancelled and they'd be able to fit him in then. It was a tiny new cavity that required a filling. Luckily, he had the work done right then. In fact, he was out of the office in less than a half hour!
It was a bit of an emergency and we read patients are not advised to have any dental work done for at least three months after open heart surgery. Jay is scheduled for his bypass operation on Tuesday. It would not have been nice living with a tooth ache until July!
When I was waiting for Jay, Ooma support emailed to say my Telo was ready for setup. It's three times is a charm, I guess. I will see how happy I am with the service before porting over our Telus number. Message me and I'll give you the new number.
