To: Online Nanoleaf Shop, Canada
Just a quick note reminding you and your company that because of Amazon Canada Prime, society has gotten a little spoiled by quick deliveries. I was forced to order directly through your site because my product was not available on Amazon Canada. I understood that nothing was going to happen with my order over the weekend. Okay. I also realize that it is only Tuesday now! However, I just want to state that waiting for an order is not the norm nowadays. Having to wait, for even a few days without immediate gratification, makes any multiday delivery now feel like an eternity. I read the guidelines for both your days until shipping, and the possible time while in delivery. They simply seem too long for 2026.
I would have been willing to pay an extra 15% to have the Amazon guy do the job. I would already be in possession of my product rather than checking multiple times to verify it still hasn't been shipped yet.
Just saying.
BTW / I'm 66 years old and remember the days when a product used to take as long as mine is going to take. It just seems like everybody else has moved ahead. Please forward this message to all responsible company decision-makers.
Dennis Sylvester Hurd