Unfortunately, when having to deal with people in the organisation, it's clear that one hand doesn't know what the other is doing. Therefore, it's nearly impossible to get a straight answer that can be trusted. I received this message after trying for a few days to find out if High Definition broadcasts were available via our presently installed Multiple Dwelling Unit access.
Dear Dennis Hurd,
Thank you kindly for taking the time to enquire about ExpressVu TV for condos. You are currently in an area that is not scheduled to receive service within the next year; however we will keep you on our waiting list. We are constantly expanding our footprint and will contact you if and when our service becomes available in your area.
If you should have any further questions please do not hesitate to contact our Sales Coordinator, Melissa Morra at Melissa.Morra@bell.ca.
Sincerely,
Courtney Elliott
Administrative Sales Assistant
Dennis Sylvester Hurd (Google Mail)
to courtney.elliott@bell.ca, melissa.morra@bell.ca
What a blunder!
I already have MDU access to ExpressVu in my building now. I have been a loyal customer for quite some time. I was trying to figure out how to inquire if all MDU buildings are set up for HD access.
I've spent lots of time and as usual with your company, I cannot find anyone who can give me an accurate answer!
==Dennis